Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Adult Strom (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://adultstrom.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very pretty and elegant
Top
everything is fine and matches the photo.
Delivery on time. Everything is fine
Delivery to Moscow is fast. The jewelry is well packaged. Everything looks elegant and interesting as in the seller’s photo. The clasp on the amateur is tight and large.
Ok
Very beautiful, it is stainless steel.
Delivery on time...looks nice
I previously ordered a chain in silver metal, i liked it. I decided to order it in gold. I am happy with the quality. The delivery is very fast.
cute decoration, made efficiently
I took a similar necklace in other stores-it's very cool. Here the price attracted-it was much lower. I bought it, I thought it was due to the sale, but the thickness of the chain was much smaller. Keep this in mind, who have not encountered such a thing. The quality is good, also stainless steel, but it looks a little different. Delivery early. Thank you very much seller!
I took the chain for layering. Very worthy product, exactly what I wanted. Length is approximately 40 cm. Came quickly and without damage. I recommend it.
Made with high quality, interesting design, durable fittings. Recommend
I 've been looking at her for a long time. Interesting thing. Bought for layering. There is a lengthening chain. Length can be adjusted.
Necklace corresponds to the photo and description. The packaging is good. Delivery to St. Petersburg in the combined parcel took 10 days. Well done seller and store in general.
Very beautiful necklace, super fast to put in the RB, highly recommended!!! Thank you very much!!!😘
Beautiful!
She's amazingly perfect. Thank you.
Very beautiful, thank you!
Beautiful chain, I will wear it, thank you.
Beautiful, certainly looks super exquisite
Great product, recommend
Very nice. Equal to the photo. Thank you to the seller for your kindness.
Great product.
Not bad-not bad))
Beautiful chain can be a gift. Neatly Made
Great necklace! All Super! Thank you🫶
Super fast delivery. The decoration looks decent. Satisfied with the purchase. Thanks seller
Very cool pendant. Got a bunch of money! Arrived quickly and without problems
Arrived in excellent condition
Its really nice but a bit too big for the neck
I liked it very much, it feels good quality, arrived very fast, it looks like the product photos
Thank you. Liked the pendant.
Is very good, I loved it.
Cool
Very beautiful, came quickly
In the photo of the seller somehow looks more elegant.
Very good quality
Garna embellished. Beautiful Lancs. For delivery. I won't get metal. The seller is not called
Looks black!! The quality is good. Recommend
The necklace, as in the photo, matches. Beautiful, minimalist.
Very cute super delicate necklace is a little short but it's okay arrived fast and I recommend the seller
I love too much just the color it is a Can orange but good c beautiful
Love it very much
Well packed. Thanks to the seller. the quality is excellent
Ok
Received the order on time and quality was awesome. Recommended
The color is accurate to the photo even though I thought the chain size would be much longer but it is good the same, it looks nice put, the material is noticeable is good quality, The detail of the chain is heavy and the texture of the chain does not sting or anything, although I will have to see if it grabs the hair when I put it on but in general everything is fine, equal to the photo, I ordered it in gold and silver and they arrived in approximately two weeks in their respective packaging and not entangled without any damage, I recommend for anyone who wants a delicate accessory but that it goes out of the ordinary, ideal for this holiday season
All Super
Very beautiful necklace, I will look in the sock. Through time add
Cool)
I'm in love
Cute necklace. Thank you recommend.
Cool decoration. Thank you
Class!!!
The quality is good! I like it
Very cute necklace
Stylish, yakisno viconana. Shvidka delivery.
Mt beautiful, but the cord I think the color will come out quickly.
Beautiful piece. Very happy with it.
Lovely necklace - perfect for a gift
The decoration is good. Doesn't look cheap. You can wear it down. No vases.
This decoration is good, I recommend it
Beautiful chain, I took it in gold. recommend
very good quality
Super, thank you very much👍
Everything as described, beautiful and high quality.
Everything is great👍
Beautiful decoration, fully consistent with the description and photo of the seller. I will definitely order more in silver
Super
Beautiful chain
Look gentle. I liked the quality
The goods arrived on time, well packed, as described.
Beautiful. Done well. I recommend it.
The color is rich yellow.
Fast delivery, 11 days to Orenburg. The quality is fine. I like the pendant, almost perfect color for the earrings. I will order again, thanks to the seller!
Like it very much as the picture
Pretty Pretty. Fast Delivery
The necklace is pretty, it's good
easy, good, fast delivery
Love the pendant chain. very delicate. thanks to the seller
Beautiful, quality necklace, recommended seller.
Beautiful chain!
Really cute
Cute decoration.
Beautiful. Recommend
The necklace is delicate, looks neat, fully matches the description. I recommend to purchase.
Beauty
I really liked Special I'll get more
Good
Cool necklace
Very beautiful necklace, not choker, collarbone level, came without damage
Beautiful
Quality in top!
Quality nice
Fully matches the photo. Very satisfied.
Super!
I bought the silver color is exactly as I expected. Because it's stainless steel I won't have any problems with allergy.
Very fast shipping, thank you Consistent with the order,
Soooooo beautiful. Took in two colors at once. Minimalism. Choker. There are lengthening chains.👍Specially purchased for layering. Thanks to the seller and the manufacturer. They're perfect. Five stars👌
Necklace under silver. Solid, moderately heavy. Very well done. Original, length is adjustable. I recommend it.
The order arrived in 9 days. everything is the same as in the photo. no damage, thank you.
nice, looks pretty. Recommend
Very cute and I like the color that looks like gold. Looks good quality
It is very nice, jurisdiction of the ordinary. I hope it doesn't change the color and doesn't stain my neck, which is angry when that happens. I like it very much. We will see how it goes for me. It's the same as seeing it in the photo, it's very bright
Very nice neck
Everything is very beautiful. thank you for your work.
I arrived very fast and the quality is amazing
Cute bracelet. I thought the heart would be more, in fact, small. No lengthening chain, so the size is up to 17 cm
Thank you for the lovely product and delivery
In reality even better
Unreal beauty! Whiglyadak is a wonder! I dovzhini regulator. The maximum dovzhina with the regulator 46 cm. Gold Lemon coloura, ale is close to natural. Shvidko came the well-off.
I like very father
Beautiful decoration
Excellent quality. Delivered in 8 days, ahead of the promised date of 2 weeks.
Excellent product to give arrived in a short time
All good funny pendant
Quality at a height. Recommend
I like it, the delivery was fast
Good quality
The parcel arrived before the specified time. The necklace looks decent, without flaws and scratches, I will wear it in everyday life and on the way out. Like the design very much.
Very satisfied with the purchase☺️ Thank you
Beautiful, neat necklace!
Are beautiful a🤩❤️❤️
Beautiful and quality necklace. Took for multilayers.
Very good
Thanks for the gift💕
Fast delivery, I already have one in gold, I wanted it in silver.
👍
Good quality basic chain. Took the second. Now there are two colors
I like it very much.
All as described. Beautiful necklace👍
looks great
Beautiful and high-quality jewelry, delivery 2 weeks
Very good and quality chain, delivered in 11 days.
At first it seemed that the chain was short, but it fit when trying on. Looks good
Elegant and beautiful
Hello, I ordered a set from this seller, satisfied, all products on the back are hollow, not completely closed, I attach a photo for clarity. Satisfied with the purchase
Very graceful decoration, well-made
Neat work, the quality is excellent.
Beautiful quality necklace, lightweight
Great Necklace
Super for this money
Beautiful necklace, hope the coating does not get off quickly)
For his tsyna viglyadak good
I loved it!! I hope I don't change color soon
Love the chocker
Beautiful, looks great
Nice necklace, recommend
nice anyway
Loved beautiful product
The jewelry pieces well done, I am very happy with it!
Beautiful, looks graceful. the delivery is fast. the C-box.
It is beautiful 😍, I have already worn it and have gotten many compliments. Thank you seller, I will purchase from you again.
Well, I really liked the necklace. Beautiful.
Everything is fine, thank you!
Cute necklace. The order arrived in the combined package in 14 days, well packed. Shop and seller recommend.
Very beautiful and good quality
Came in perfect condition. The quality is good. Will be ordering more.
Beautiful Thing)
Very beautiful
It looks cool, I'm Satisfied
The necklace is very beautiful, concise, done neatly. Looks 100 points. For purchase, as well as the seller recommend. Delivered on time.
High quality jewelry!!
Everything is fine
The design is pretty. Color Brown Lee Young ~ ~
Great!!!!
As always nice jewelry from this seller I only buy from him because the delivery is fast
Love the order, fast delivery, excellent quality. Turned out to be a trend kit. Definitely recommend.
This is good. I know it's all real.
Love this! Very chic
Came very quickly. The quality is not bad, but very short. More for baby
Very cute, as pictured
Very beautiful
Received my order quickly. The decoration is neat, stylish. I liked it. I recommend the seller. Thank you very much.