Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Adult Strom (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://adultstrom.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very good
Little big
shadows but quiet
long but for this price 10/10
Nice fabric, my girlfriend was very satisfied
Good choker for your own money. There was a breakdown in the middle due to transportation, I’ll try to distribute it using the steamer.
I love it! Although it is slightly loose, it is comfortable and pleasant.
good product
arrived quickly, less than in 10 days. everything is super, like in the photo, even better!
I love you, I’m already buying a Fig, understand how many times (I always lose)
llego must be bienn
joke
I love it! !
Very beautiful
Everything in good condition. But use fewer plastic, please. I found it unnecessary and very polluting.
It's a little big for me, but overall it's okay.
Super
Very good quality. Very soft. It looks very pretty. It took about 15 days to arrive in Gran Canaria, Spain.
nice, but it breaks down soon :((
too big for my neck and LAN 🌚
Nice little girls or women's choker necklace looks very good
Arrived without delays and defects, normal quality, looks like in the picture
Love it
Everything perfect!! Quick and true to the description
big
Cool 😎 😎 😎 🤓 🤓 😎 😎 😎 😎 😎
cool, I recommend
beautiful but big.
beautiful choker.
Cool choker. Mermaid tape. It's a little big for me, but it seems that you can bend the fasteners and cut off the extra part.
Igual of the image 😊
I couldn't decide between 2 cm and 1.5 cm, but in the end I took 1.5 and it's enough, I like it quite comfortable
A little big for my neck
Ok
Very well. Thank you
Super fast shipping and good quality. 🥰
normal choker for your own money, but my fastening constantly falls off.. + it’s too big and twitches.. something like that
Beautiful choker, fast delivery
Everything is fine, there is a lot of bulk at my neck but in general the top
I chose the smallest one without realizing it, but it still meets what was promised, very cute.
Cute!
Perfect!! Comes without the charm, i did attach it by myself
Bonita, a little big.
Three-piece tape. It's a little short for my neck but the chain fixes it. Due to the price, you cannot ask for something more.
Just like the image, great.
My neck is very beautiful, but I had to put it in the last one and it's still loose.
a funny thing, but I don't wear it
It's long for me, but I knew about it, I will trim and recline the clamps. Otherwise exactly the same as stated, thank you🖤
my gf should enjoy it. very fast delivery, less than 10 days.
Cool🤪
Thin but accurate.
Nothing to report, as described
Nice, even though sometimes it is big and sometimes small, but it is because of my neck, outside of that it is very nice, and I liked that on one side it is like velvet, and it does not heat
I like it very much, perfect
👍👍👍
loved it
Very good
Very beautiful
Good
Daughter liked it
Good material
Everything is fine
I love this type of necklaces, it is super comfortable specifically this one and I hope it comes out resistant
Very good chocker, comfortable fit, no pressure
Crutaaa
An uncomfortable clasp a little but normal
Very beautiful 😻 I loved it
CUTEE!
Basic Super chocker😉
Very good
everything good, the quality is good as promised
So far Normi
I'm on a leash now
beautiful
Garnit chocker
Garnii choker, for his own money SBS ^ ^
Very beautiful chocker, on the same side ordinary fabric, on the other-velvet. The chocker is adjustable, the neck looks good
Great, fancy thing. Effect for little money
A little long on my neck, but nothing critical, cool necklace!
Fast delivery 👍 Good quality 👌
I order a similar velor choker for the third time. The quality is good, the skin feels good, it does not prick. There is an adjustable closure on the back, which is convenient. Happy with everything!
The choker is not stretchy at all the it has adjustable clasps in the back.
For any occasion, what is needed🔥
Too long ..💔
Is small for a large neck
Good, but the clasp broke after a couple of months. For its cost of norms
As pictured, all OK
Beauty
Good, great that you can adjust it.
Good quality!! The clasp is beautiful, the chocker feels good (sorry for not having a normal photo)
It's cute
The genre is very nice, I stay a little big but it is fixed and ready
It came with a dislodged link, however it was not difficult to fix it
The item arrived early, so it's okay, there was no problem, the material feels good
Short in length, even the last clasp is a little choking
The same as in the photo, but a little big
Looks cute and beautiful! Velvet
Good classic chocker
On a thin neck will be big, but it also looks good
All the same as in the photo
All good
Nice necklace. Good material
Good chocker. Velvet to the touch, nice material. The clasp is comfortable. BTS in heart👍👍
All Chotko
All Super
Super
Duge to be like it!! Be afraid, if we will be too short for good, if my Shia is just a little!!
Beautiful✌️
Great product, fast shipping!
Happy with the purchase🛒
Exactly as described
Equal to the announcement, I recommend.
I liked it very much!!
It is of very good quality!! I love
Regular normal choker
Not bad, but crumples strongly and collects everything (garbage) +
Arrived on time! Good condition