Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Adult Strom (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://adultstrom.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
ideal!! I wore it once, it doesn’t seem to turn black yet.
This is normal for myself
color correct yellow, bright brooch decoration, delivered on time
Like all jewelry with frequent wear loses its shine, but if you wear it for the holidays, it will be very cool
Beautiful for my money
Beauty!
It's beautiful, but it's clinging to the hair, it's lying around
Beautiful decoration!
Very cool necklace! Looks stylish!
Beautiful Thing, quality
Hooks oxen, on the first day the rivet flew off
The thing is not bad, but for a slender neck
Thanks to the seller for the quality product. can be purchased for any volume of the neck, because it is easy to bend. does not cause allergies. recommend for purchase.
Incomparable. Thank you🙏💕
It looks cool, recommend
Beautiful chocker
I am satisfied with my purchase! Enough good quality, no problems with delivery. Have never contacted with the seller.
For the price Super!!!
Looks luxurious, you can style both evening and casual)
Class♥️
Garne Colt
Haircut neck
Beautiful) looks elegant on the neck) I like it. A little bit oxidized, but I have been wearing it for a long time and often
Chic necklace as picture, comfortable and stylish! Thank you very much!!!
Everything is vlastov.
I liked it.
Norms
Very good, quality, the color is nice
Beautiful necklace, quality on top for little money. And delivered very quickly. I recommend for purchase.
Solid, heavy. Let's see how to wear.
The perfect necklace is of good quality, very satisfied🥰😍
Super! Love it! Looks decent
Darkened after a couple of times (((
One plug fell off
Awesome contraption, 100% matches the photo. Recommend product and seller
Garne namisto, I recommend. I'm like, I'm like, I'm like, I'm like, I'm like, I'm like
Stylish, beautiful necklace) recommend
Super
Super!
Beautiful, comfortable to wear
Super
Looks stylish, but not for those who have long hair))) the hair gets stuck in springs and then you have to rip them out
Maybe not done badly, but it won't go for expensive jewelry. Well, in fact, for such a price you should not expect
Garnoyaposti embellished
Chudovo viglyadak, took yak set to the Namist.
Heavy collar, then metal. The plug flew off immediately after unpacking, barely found it on the asphalt. So when unpacking, be careful, you can lose, and it will be very sad. I try to stick on the "moment". Inside the plug is plastic from a hot gun, the inner wire is on it and holds. Whoever has a gun, you can stick it on.
Whiglyadak stylishly, votkye, shakshchi hair, ale akshshshshisho, neatly dumb problems, tsyna with coins is not great, such is the accessory of the MOGE Buti in the wardrobe. Shvidko came, I didn't write to the next thing, I didn't write to the seller
Duge garny choker, egg super)) kolir idealniy), you know how to match it, three vidire hairs)
Style decoration
Vidpovid photo, Puge cool viglyadaute🤩, Such as for the Whiglyad, I recommend it!) for the sake of plastic
Not happy, I will give someone
Beauty🔥🔥🔥🔥🔥🥰🥰🥰🥰. I recommend👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻Egg Super🥰🥰🥰
Monster product👌Not like this, for tsyu tsyu will be such a garny accessory🙌
Heavy, evenly coated
It is very clinging to the hair ((if the loose ones are straight out the shreds ((since this is a sprzhina, she could not wear it (
As stated, great price
I love it! Delivery 3 weeks, looks beautiful on the neck! Thanks to the seller.
Great chocker, really thought it would be a little smaller size. And so everything corresponds to the picture. The delivery took 18 days
It's good, recommend
Everything is fine!
Love it! What I wanted!
Great! looks expensive
Chic embellished)))))))))))))))))))))))))))))))))()))))))))))))))))))))))(((((((((((((((((((((((((((((((((((((((((((
Looks very chic.
Beautiful necklace, more bright than in my photo, the metal of yellow suffocates. Beautiful)
Necklace is beautiful, heavy
Nice necklace, let's see how it will be after wear