Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Adult Strom (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://adultstrom.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful, very comfortable, just like the original 🥰 the size is correct and it looks very beautiful.
I am size L but I ordered size XS because I know this model is loose-fitting. s o xs is fine
Great jacket
The quality is good for this price. There is no smell. But it's a bit too short for my taste. Overall, it's not bad. For a height of 166 cm, weight of 53 kg, and measurements of 88-62-92, I took size S.
Wonderful, I loved it.
I really liked it. It's truly beautiful, I hope it lasts a long time. I ordered size M and it was comfortable, not too big or too small.
Simply Babylonian!! Too cute, the material is really good and it's lined. I usually wear a bust size 52/54 in Brazil and I already bought one thinking it wouldn't close, but it doesn't bother me because I wanted to wear it open anyway.
Very beautiful! It needs to have style and a different piece for me, but I loved it. It will definitely make the look much more beautiful. I ordered size S and it fit well, not too tight. I am 1.62m tall and weigh 55kg.
I really liked the quality of the jacket; it's much better than I expected. It's not too thin, and it's lined on the inside, which makes it warm. However, I bought size G, thinking it would be a bit longer, but it actually turned out to be quite cropped! Nothing that makes me stop wearing it, but I would have liked it a bit longer. My measurements: height 180cm; weight 63kg; bust 88cm; waist 70cm.
super beautiful sky blue leather
Perfect! I used the one from Zara once and, really, it's the same jacket, guys!! You can buy it.
Perfect, very good quality. I use size P and it fit perfectly.
You can trust it with your eyes closed, a product of the same quality as the one from Zara.
Very beautiful!!! I would buy it a thousand times, highly recommend it!
The jacket is quite nice, but I thought it could be a bit heavier. Overall, 10/10 considering it's faux leather; the details are beautiful and the belt especially adds an amazing touch.
It's really good!! It's worth the price, it's lined and has a more oversized style, but the sleeves are a bit short. I already want it in another color.
I loved it so much. Wonderful quality. Highly recommend.
Very nice and beautiful, it's really over-the-top. Maybe if it were missing the 'P' it would be better, but I loved it anyway. You can create several gorgeous looks with it.
Excellent product. Fits perfectly at a Z4r4 level. Size P fits well. I am tall, 1.70m and 60kg. Highly recommend.
Beautiful! It's heavy and has a very good finish. It looks VERY similar to the one from ZARA.
Beautiful, just like in the photo, perfect, fits perfectly.
I absolutely loved this purchase! I will buy more 💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕
The jacket is very beautiful, the material is wonderful, much better than I imagined. I saw some comments from students about the smell, but in my opinion it's quite subtle. It arrived earlier than expected and the delivery was done correctly.
It's beautiful!!! The material is of high quality, well-sewn, and has a good design... satisfied, thank you seller.
My first purchase on Ali, the jacket is of good quality but it's not leather AT ALL. Good value for money and arrived on time. Well packaged and no smell.
What a beautiful jacket, simply perfect! You can buy it without fear. It seems to be of good quality, and if you take care of it properly, it should last a long time. The sizing runs large; I'm 1.65 meters tall and usually wear M, but I got S after carefully analyzing the reviews, but I think XS would have been fine too. Super fast shipping and delivery, arrived well before expected.
It's wonderful!!! Really beautiful!!
It's nice, but it was too short for my arm; I'll need to buy a bigger one.
PERFECT!!!! It's a bit cropped, but it's very warm and lined. The quality is great, really good. I'm 1.65 meters tall and weigh 55 kg, and the size S fit perfectly.
I've bought one of these before, but it broke because I used it several times in the rain. It's perfect, I love it so much, and it goes with everything.
Great jacket, a bit shorter than I wanted, but overall super cool.
Amazing, I loved it so much. Super comfortable, it's just like the ones from Zara, totally worth it. ❤️
Very pretty, just like the photo! I usually wear size P, but I ordered size M and found it wasn't as oversized as I expected; I could have even ordered a size larger.
It's so beautiful, I'll wear it a lot. I'm satisfied with my jacket, it's gorgeous. I recommend buying it without fear; you won't be disappointed. It's really beautiful, I'm going to rock it!
Great, I've already bought a second one in a different color, it's very soft and looks great.
It's very beautiful, quite thick and well-lined. It was really worth buying; I will purchase more colors.
So cuteee, not a strong smell! Arrived on time, just buy it!
I was very satisfied with the quality. I chose the size based on the reviews. The jacket is indeed too big, but it's short.
Excellent quality
I loved it, just like the photo, I will use it a lot. I ordered size S but I think XS would have been better.
It's super cute and goes with everything!!
Everything fit perfectly, for this price the jacket is simply 👍 I recommend buying it.
Wonderful, well worth it, I would buy it again without a second thought.
The jacket is great, a very beautiful blue color and I liked the quality.
The jacket is wonderful, if you wear M I suggest buying P.
wonderful, good quality and perfect fit.
Great, arrived very quickly, the leather is soft, there's almost no smell, thank you seller❤️
Perfect
The jacket arrived on time. It matches the description. My measurements: height - 158 cm; bust - 77 cm; underbust - 70 cm; waist - 70 cm; lower abdomen area - 85 cm. It's a little big for me, almost like one size too large, but at the same time it's not too much; it's a good jacket. I like everything. I'll order again next time.
It's beautiful, fits perfectly on the body, I would buy it again in other colors.
This is the second time I've bought the same jacket; the last one lasted 3 years. Now I just replaced it because I love the style. It's lined, warm, the material is PU, but the price is much better than department stores!!!
Very beautiful jacket of great quality!!! However, it is quite oversized. I recommend it!
Great jacket, I'm delighted. I ordered my usual size, it's even a little bit big.
Good quality in relation to the price. It doesn't smell bad. It feels like good quality and comfortable. It has a lining. Everything is well stitched. It arrived quickly to Chile in about 1 and a half weeks.
This is my third time buying it because I gave the previous two to my sisters. I love it! Excellent quality, nothing to envy of Zara's.
Great jacket, I've been looking for one like this for a while. I ordered from Shein before, but the quality was worse than the one I ordered here. I recommend it; it's well-made and the XS size is oversized, so you can definitely go for that instead of S.
The jacket is exactly as shown in the picture, fits perfectly on the body, is comfortable, arrived quickly, highly recommended.
JUST LIKE THE ONE FROM ZARA!!!! Totally worth it, highly recommended, it didn't take long at all to arrive in Chile.
Very cute, just like the pictures. Many comments say that it arrived with a bad smell, but at least mine didn't have a strange smell. I ordered one size smaller than what I usually wear and it fits very well.
Simply perfect!!!!! Identical to the one from Z*ar*
For the price, the jacket is really divine.
I love it, thank you. magnificent please measure the size She arrives just in time for the cool weather vacation. 😍 😍 😍 😍 ultra fast as well 10 days unprecedented
A high-quality and beautiful leather jacket! It feels premium and comfortable, fits perfectly on the body, and looks even better in reality than in the photos. It's very comfortable and the finish is top-notch. Totally worth the price – highly recommended!
Wow wow wow it arrived! Sitting nicely, excellent quality, worth every penny.
perfect
Perfect copy of Skims, order now!!!
Stunning jacket arrived quickly, good quality.
Simply perfect!
It arrived really beautiful just like in the picture, I highly recommend it.
Wonderful material. I found the size a bit large; those who prefer a tighter fit should order a smaller size.
Wow, rare find arrived in high quality at a very low price.
Very beautiful jacket, it fits perfectly! Recommended.
The jacket is beautiful, high-quality, and dense. For my measurements 77/62/87 and height 162, size XS looks very oversized. But what can you do, there's no smaller size. Overall, I'm satisfied with the order. Thank you to the seller for the quality product and fast delivery!
I really liked the product. Buy without fear, excellent quality and finishes!
It's oversized, so if you want it to fit more snugly, take a smaller size.