Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Adult Strom (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://adultstrom.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Is thin but arrived on time
the product is exactly as described, very fast delivery and good packaging. I recommend the product and the supplier
Recommend, good socks, very comfortable! I have not guessed with the size and I have a little size s 39 size is not enough! Take M! I'll take it the next time. I would like the product to be slightly higher in height by a couple of centimeters, which would cover the ankle.
big size...
single cast mould, no seems, good thickness and quality so no holes or tearing inside of the latex is textured because of the moulding process but isn't bad
Perfect fit for EU44, US11
real latex! these socks are high quality, i am going to order more. i expected defects at this price but there isn't a single flaw. they shipped them powdered and stored properly too!
Make sure to select a smaller size. Size S is size approx 43 (EU)
The delivery is fast. Packed well, in a rigid box. The seller Thank you.
Oh what a crazy feeling! Must-have!
Item corresponds to the offer, thank you very much
Fast shipping fast delivery well packed for the price super size to take smaller I recommend
For the money they are fine
Socks fire, 42 m perfect
I liked the material and for the price, you can not order more, very good purchase;)
They seem good quality, fast delivery, very satisfied
Everything is fine, fast shipping, very good quality. Workmanship fits perfectly and super price!!!!
I wear 42 EU and the S size is perfect! Fast manufacturing and shipping!
I recently bought a pair of rubber toe socks, and they are fantastic! The comfort is outstanding, with each toe individually wrapped. The rubberized soles provide excellent grip, making them perfect for both indoor activities and yoga. Delivery was impressively fast, arriving well before the estimated date. The packaging was neat and eco-friendly, which I appreciated. Overall, these socks combine comfort, functionality, and style effortlessly. I highly recommend them to anyone in need of a reliable and comfortable pair of socks.
Socks are as in the picture. A bit to small and not shiny. I do knor know if i will buy other colours
Top
They fit perfectly and are definitely quality latex. shipping was fast too.
socks arrived very fast, god quality, will. byuy h. diffrent colour as weeel, i hope the are thecsame
fast dekuvery by dhl arrived on time, good quality and as des. cribed in the add on aliexpress will buy again
Excellent Product, fast delivery and excellent. It is true to the photos and the size guide, but if you want a tight fit I would recommend the small size
Thanks