Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Adult Strom (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://adultstrom.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As described, had a good "punch" this whip
I am generally satisfied with this price. It even shoots, but when you shoot it strongly, the fringes fall off.
It feels kind of lazy, but it's pretty good
Looks cool. I'm going to use it for a cosplay and make Chu Wanning's weapon Tianwen out of it.
Good product. Bought as a carnival costume prop.
Whip as described, long. Came in two weeks, fast enough. Did not communicate with the seller.
For the delivery of a daughter, the material is a piece of a Shyra, a little thing, a little thing, a little talk, for such a tsyna will go😁🇺🇦
Impatient to try it... well Realises and arrives largely on time Let's hope that lz rigid will be at the ground you
Great
Very good product!
Very Good Article, I do not have horses but it helps me to train for a while hitting a brick (please avoid hitting by accident, it does not feel at all pretty) :)
great length proper value good item
good
okay
.
Very cool, good quality
as described fast delivery
Arrived on 7/01/2025 today. Looks good on good if you hold it. I definitely recommend it.
I love it, good material, solid, I arrive on time this very cute red with black recommended to whip your wife when she misbehaves
not bad delivery timing and product isn't to bad
It's definitely not leather, not even synthetic leather, it's very light ornamental fabric. Good for ornamental purpose. Don't try to wave it around too much and avoid hitting anything with it or it will break appart. Good for cosplay or as a wall ornament.
very good for punishments
The quality is great I really like me and I get over my expectations ask for more
Good material, comfortable, arrived earlier than expected. Fulfills its purpose well
cracks nicely
good quality, nice color patern and very long, I wanted it for a photoshoot and it's perfect
Awesome
I was watching a Gladiator movie and the one with a similar one is the bloody boss. Good buy
Très bien
It was early delivery. The quality is great and thanks.
Good product
Excellent Product, imitation of skin, robust and feel pleasant to the touch, is identical to the one shown in the publication
I like it very much, it's long and tough. L tip can be mistreated if you hit hard without care
lovely
Excellent purchase, for the price I expected something very simple but the whip is of quality, I will buy again
Great quality
Quality nice
It came fast, very good quality.
With this I will fulfill my dream, which is to defend my family from criminals
Top almost professional I highly recommend for the price
item is as seller described on their page, quality is good and shipping to europe was wery fast. all good
Nice whip. Now looking for something longer
Stunning colours just right for a spacious bedroom lol
Equal to the picture, very good
Is perfect👌
Superbe Objet
Exactly like picture super long btw
• A firm product is appreciated. • Measures about 2 mt. Long. • Ideal as an accessory for costume. (Indiana Jones in my case) • Simple finished, it is well braided your leather ribbons.
The whip arrived fast and is perfectly fine, and is according to the description. I got it for a succubus cosplay 🔥
🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩
Good fast shipping item
bigger than I thought but good
Very good
I love him! Is perfect
my girlfriend loves it. it wasn't exactly what I thought it was but for what it is it is great thanks.
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