Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Adult Strom (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://adultstrom.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Looks great and high quality, unfortunately I ordered the wrong size, returned it and received a full refund 👌.
Definitely a 5 star purchase!
Thank you! Very satisfied! I recommend the store and the seller!
The clothes are pretty.
Order received, thank you. For now, I find it beautiful. It's a gift for Christmas, we'll see once my son tries it. But I give 5 stars.
Good luck and may your business prosper.
overall pretty good jacket It's not fine (that I took so long to decide between the many options I had). Always order one size larger than what you wear, and you'll surely be right.
a bit thinner than expected otherwise okay 👍
It's so good for me, i'm gonna buy again !
The jacket is fine, XL fits perfectly, my height is 175 cm, weight 95 kg, quality is excellent.
Gorgeous jacket, responsible and conscientious seller. I wholeheartedly recommend! Thank you 🌹
It looks very good. I am 1.80m tall and weigh 80 kg, and the M size fits well.
Very beautiful and high-quality jacket, very satisfied.
Perfect for wearing in autumn and early winter! There were many comments suggesting to buy one size smaller because it might be too thin for one winter, so I did that and it fits perfectly and I like it^^
Fits well, order 1 size larger
It's not that cheap-looking and feels nice!
Everything is fine, order one size larger and it fits well, good quality for the money.
The size runs smaller than in EU but it's a super great jacket. I'll order this again for my friend one size larger and then it should fit; I'll take the smaller one then.
It's good for the price. It's thin but not bad. I think it would be better to make the side one size smaller.
Super comfortable and warm jacket. The finishes are very good. It is indeed leather, there are traces of industrial punching, but with maintenance it will quickly disappear. I highly recommend it for its excellent value for money.
The product fits well in size, has a nice design, and I bought a second one in a different color.
Good product and the correct size according to the measurements.
Nice jackets fit well.
Thank you
It's just like the image, I loved it.
The jacket looks pretty good. I thought it would be warmer.
received what I expected. everything is good and accurate according to the size chart. Thank you.
Excellent product, great material. Came well packaged. It has the option to remove the hood, which is very nice. The zippered pockets are fake, but they add an extra charm to the piece. Delivery was fast. Excellent seller.
I am satisfied with the price.
Very nice.good quality at an affordable price. The material is thick and durable, yet comfortable, great jacket for the money. Very happy with this purchase.
Good quality. Corresponds to the size grid. I definitely recommend for purchase. Cut good. Comfortable to wear. After washing did not sit down. Not painted.all in all
The jacket actually has 4 pockets instead of 6. The zip up pockets are there for mere aesthetic. I still could say i am satisfied with the jacket. The material doesn't look cheap.
I am happy with the purchase, i like the quality, the color, the fit, it is faithful to the advertising photography
It feels very good, I advise using the size chart to ensure the jacket fits well. I hope the faux leather lasts since I've had bad experiences with other jackets.
This comment is after a month of use. The leather is excellent and the jacket is of good quality.
Excellent material. From afar, it looks like leather.
Super fast processing and quick delivery. Thank you very much.
Honestly, just read the reviews! Took the chance as most said good things. It turned out to be a really nice clothing!it’s a nice, shape and comfy clothing! Keeps him warm :)
The clothes are thinner than expected, but they still feel cheap in reality. It's cost-effective, so you can order one size smaller than your actual size. The delivery took longer than expected.
Fits me well and very comfy to wear!
The condition is good, but the disappointing part is that the stitching is poor and the stitches are unstable. It's great for the price.
Good jacket,some zips false,but ok...size close to good,being it xl...maybe gonna buy one bigger.
The jacket is amazing.
Dam. This jacket is jackpot. 😍 😍 😍 🤩 🤩 🤩 🤩
Great! Great jacket, it has an original stitching pattern and nice finishing touches. Initially, I bought size M, but it turned out to be too small. I returned the jacket and bought a size larger. The return was processed without any issues.
Second jacket from this store, brown color is not as deep as pictured. Good quality for the price. Get your regular size, xl=xl.
Very good but I took 2 sizes up and received quickly. Top, thank you very much 👍
Right size, definitely worth its price for the quality.
My son really likes it
Nice quality.
Excellent, I loved it. Good material, arrived super fast, good for the cold season.
Super
Super satisfied with my purchase, i will definitely order again soon!
Excellent jacket, I really like it!!!
Excellent jacket. Made of leather. All pockets are deep, all functional, not fake. Lining is quilted. Satisfied with the purchase. Respect to the seller.
Perfect 1+++++
perfect jacket for the price, surprised me
Arrived much earlier than expected, high quality, my height is 184cm, weight 70kg. Size M fits me perfectly. I recommend both the product and the seller.
It arrived much earlier than expected, very well packaged, the detail to be able to remove the cap surprised me... thank you very much.
Excellent as described. Excellent quality-to-price ratio. The hood is removable.
Size L fits well. Height 175cm, weight 83kg, shoulders 48cm, chest 115cm, waist 96cm. I'm already buying a second one. I recommend purchasing.
Although there are some loose threads, the quality is good.
I am very pleased with the purchase! I liked everything! Pleasant, semi-matte and more matte natural leather, with a subtle leather smell! Everything is stitched very well, I worked with leather, I know what I'm talking about! My height is 172 cm, shoulders 52 cm, chest 115 cm, no belly, I exercise. I ordered L, and it fits perfectly! You can also wear a thin sweater underneath. It's not long, it's convenient to walk around in the car anyway. Looks expensive and stylish! A good manufacturer, definitely recommend! I will order another one like this as a gift!!!
180 77 size recommended as XL... but after looking at reviews, I chose L. It looks perfect. Good... selected from the selection team ㄱㅅㄱㅅ
very satisfied.
Excellent jacket. Everything fits perfectly. I ordered size M for height 176 and weight 85. Thanks to the seller. The order arrived earlier.
Very good merchandise, received a bit earlier than the expected date. As with all items, it remains to be seen over time. Several pockets available, perfect stitching. Bravo, we recommend it! !! !
Size l fits ok. Height 175 sm , weight 83 , shoulder 50, breast 105 . I recommend this seller.
Amazing quality my husband gets compliments everywhere he goes my brother-in-law even wants one so i am about to purchase him one worth it true to fit can’t go wrong
seems good we'll see how long it lasts
I liked the leather and color, good quality product and it arrived before the expected date.
It's okay for the price. I ordered one size smaller after looking at reviews, and it fits perfectly.
It has a good appearance. I liked the fact that it simulates another garment under the leather jacket.
Very good material, excellent quality, perfect size. I am 1.77m tall and weigh 86kg, and I ordered size XL.
Perfect Transaction
Fits great ! He loved it,quality to the level of a jacket 3x the price…quality fit, quality material. True to size..buy this at 1/3 of the price of “name brand”…..just as good if not better!
Excellent quality, true to size, fits perfectly! Out of all the many gifts i got him, this by far is his favorite, hands down! Do not hesitate to purchase this, excellent quality; thank u very very much!
I just got it and i can't stop wearing it. It fits nicely and is very comfortable. I even ordered another one in a different color.this is a great product and i am very impressed with it.
I just got it and i can't stop wearing it. It fits nicely and is very comfortable. I even ordered another one in a different color.this is a great product and i am very impressed with it.
Product as described, good quality PU leather, good stitching, and there will be no issues if you take your measurements correctly.
The jacket arrived with a bad smell but without a doubt an excellent purchase. It fits well, is comfortable, and very beautiful. I recommend it. 👌
The jacket is great!!! My height is 171cm, weight 75kg, took size M, fits me perfectly. Leather not leather, I can't download it, I don't understand it, but the quality is excellent. Thanks to the seller!
I love it!nice, i read all the reviews, checked out the size chart,good quality too. This is a great surprise as it meets all my needs!
The material seems of good quality for the price.
Excellent!
It arrived very well, it arrived very quickly two days earlier than expected. The fabric looks very thin, the jacket fits me well. In fact, I had bought one before but it was too big for me, so I sold it and bought another one in my size. I recommend this one 100% without a doubt. I would buy it again; the fabric looks very good, I liked it a lot.
The quality of the jacket is very good, it's just a pity they sent the wrong size. Go for it, you won't regret it. I returned the item. The quality of the material itself is excellent, and both the stitching and the zippers close very well.
Very good jacket, size XL is indeed XL, European standard! Very pretty and the inside really stands out, but it's not a complete sweatshirt, it's just the hoodie!
It looks good as a lightweight autumn jacket. The hood lining is detachable, and the overall quality is quite good. The material doesn't have a luxurious feel, so it looks best when worn to fit your body shape. Size M fits perfectly at 183/70 and looks good. The size is larger than usual clothing, so you should choose one size smaller. The price covers everything that is lacking.