Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Adult Strom (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://adultstrom.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
For the price very good indeed! Rather surprise with the quality and fit
very good, recommended, I can even sleep with it without problems!
I love it so much
Overall it's really good, except for the plastic smell, but it's not too bad, really easy to wear and plastic itself is gentle.
Very small and had some sharp edges
Good finish, soft for the skin, it is important to pay attention to the measurement and size recommendations, complete with three rings with different diameter. Good transpiration. Rest assured that you will not be released once it is closed, take care of your keys (2 copies included) and close it strongly and safely.
It was delivered sooner than the delivery date, and I am very satisfied with the wear and feel good.
Excellent packaging quality, fast delivery. The material is great. Stylish black box. Tested, everything is on top
Correct. Good material.
Very comfortable and easy to wear I could exercise with the position and it is not noticeable in the clothes arrived 5 days with the
The product is of fine quality, very comfortable, looks great.
Excellent cage, no irritation at the moment, easy closure and fairly complete security... I highly recommend for occasional or extended wear.
Impec
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the shipping got lost and there were some mishaps along the way the cage itself doe is pretty good
The package was slightly banged up but the item in great shape, well protected. Very sturdy lock and keys and the cage is very smooth and feels durable.
all good as described reliable service recommend
Très bien
After having tried something similar but metal I have to admit that this article is much more comfortable and adapts better since the hole to put the testicles is larger Not so the hole to house the penis so I recommend if there is the possibility of buying something larger to be done since in this case the measure I think was standar. Anyway it is an article that fulfills its function, not having access to be able to have an erection and being that way it holds it well. So in my case the truth is I am happy with the product and the incredible price. The previous one cost about 7 times more. With reference to the shipment I have to say that the product arrived in a week and the truth is now ali express meets it is no longer that almost month and peak that you spent waiting for something that you did not know if it would arrive or not. So a 10.
Very comfortable to wear Feels like I'm not wearing it. It doesn't hurt when it's hard.
Very nicely made. Just be aware that the XL will be tight if you have large testicles like myself. Shaft still fits. Better than others I have tried.
Photos and the same.
Yes, a cool cage, it's definitely worth its money. One disappointed-the size in the product card is incorrect. It is written that M will fit 11-14 cm. As a result, on my 14 it is too big, so the meaning of the product itself is a little lost, I'm afraid to imagine that there is 11 cm... I will order less accurately. Otherwise the same material, shape and so on are beautiful. This is the second cage, the first one ordered could not be put on the ring were moronic, here the middle ring calmly fit
WoW.......
A really good and high quality product
Great quality product, fits the description, three rings, the cage, one lock and two keys. Plastic of the ring and cage is good quality, lock is very simple. Overall great product and worth the price.
Perfect in every way. The most comfortable cage I have ever tried on. Perfect for long term wearing
It's my first time, and I feel so good. I strongly recommend those who hesitate
High quality, material is very soft and easy to clean, you dont even notice it
Just as it says and much more comfortable than my old one.
Good product, but the label on packaging is not discrete at all.
Superbe qualité
Good quality, complete discretion like I asked. Look forward to do business again.
Fast delivery. Super quality and very comfortable! I hope i can order the other penis lock sizes,as i already have the rings. Hope the store helps!
Good fit. The lock is smooth, the build quality is nice,the shipment was very fast- got it in a week and a half.
Very fast shipping. High quality and build. It comes in a plastic box which is convinient for storage.
Nice caged good fit fast shipping
Easy to wear, good quality but kind of too large for me lol
Good in shape and size. Best work for chastity device. No nick on penis skin. Fit perfectly no gap in between
Comfortable to wear and doesnt pinch the skin.
Speed and great discretion in delivery, very comfortable cage, good material, very good quality with loose pants very discreet, promises a lot of game with the couple
This is the most comfortable cage I have ever owned. I did have to buy a smaller one than expected but this one is perfect. Much easier to put on than others with pins on the sides that pinch getting everything in place. A little bit bulkier than desired but doesn’t show under normal clothes.
It’s exactly what it says easy to put on
Very nice quality, fits fine !
Exelent
Looks good and quality
too,
Ok
Even the largest is too small for me unfortunately! (7.5 inches) great quality though Thank you.