Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Adult Strom (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://adultstrom.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Somewhat heavy and as such, requires a harness, but overall, great quality and feels good
Only comes with one ring, too small for comfortability
The cage is exactly as shown in the photo. Made of metal (which I can't say for sure at the moment), so quite heavy. For everything related to overall sizes (ring size, gap, diameter, length, etc.), I will inquire beforehand as this can cause burns and other pain/issues. So I can't criticize the article on that basis.
Very confortable but ring a little bigger than size i ordered
The cage built quality is very good, full metal. i really like it, but i wouldn't recommend it if your pp is big, otherwise you might not be able to close the cage.
Item itself arrived in correct size as i ordered. shipping was slow to no fault of the store. the only problem is that the shipping package had clearly labeled what the item inside was. no discreet shipping at all. i even asked for confirmation of discreet shipping before placing my order. disappointed with this. the item itself is good though. buyer beware if discreet shipping is important to you.
It's perfect. Comfortable to wear for long periods.
not comfortable
Great i mean. you definitely need a cage belt but unless it will rust in a few weeks like ali item tend to be bad after review time... pretty decent ite👍
Really nice piece of hardware
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The construction is solid and it's very good.
Good to lock your cock away for ever ,only problem the pee tube is to small in diameter,making pee go everywhere.
Great fit.
Always wanted a flat cage and was disappointed. For what i paid it is everything i needed. Sits well. Right size. Only small negative is the lock can be a little hard to put on and take off but i would still purchase it. I am now a full sissy.
Wrong variant was delivered, but cage itself is comfortable and easy to wear. I recommend buying thinner caterer, makes easier to equip the cage and wear it for long time.
Smooth transaction, a pleasure to buy from, thanks.
Ok
Very comfortable.
excellent product
I liked it. Of course, I should have taken a 50mm diameter. It was hard for my testicles to wake up, even though my penis is very small. But when it worked and I strung the penis onto the urethral plug, I walked around the apartment in it for about 6 hours, peeing through the plug. I am delighted with this toy.