Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Adult Strom (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://adultstrom.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very easy to use and comfortable. good thrust settings and decent vibration. used it multiple times already and i'm very pleased.
An interesting device. It's good that you can choose a different attachment for yourself and attach it as needed. It doesn't work silently, of course, but it's tolerable. Remote control operation is excellent. There are quite clear instructions in English.
Havent tried it but looks like pretty good quality
It's great
Very good
Good, intuitive design
It's the best masturbator I've tried, it has 9 programs for both vibration and movement, so you can vary multiple options within those programs. It also has a remote control to avoid having to touch the main unit. Highly recommended.
Hands-free just like heaven😃
Excellent gadget..
What is there to say about the product? it does exactly what it was built to do. an initial test was very nice.
I am really satisfied.
The cost-performance ratio is really good.
No way!!!!
Perfect
Received..just need to test it 👍👍👍
great
Gorgeous!!!
I've tried a lot of sex toys for men, but this one is just wow, it's crazy, you have to try to tame it.
Correct!
Very good
Very fun toy, works great with lots of functions. has various stroking speeds and patterns, vibrator is also quite powerful. i like the adjustable angle as it lets me control which parts it strokes. it's not very loud, though with vibrator on it could be heard from outside the room. but some music can hide it if needed.
Good product
I bought it thinking I was being deceived because it was discounted to less than 40,000 won, but it's a more fun machine than I expected. It has an angle adjuster that accommodates different genital positions and stiffnesses for each person. If you use a love gel that's too thick, it won't swing well, so if it's too thick, mix some water into the love gel. Also, be careful not to mix too much, as it will become completely slippery and the stimulation will decrease, like in a vacuum. The downside is that it's a bit heavy and the front part of the onahole is open, making it inconvenient to clean up afterward. If the front was closed, you could just clean the cup after ejaculation. Recommended for men who want more fun. I don't usually write reviews, but I found something fun and affordable so I thought I'd leave one. But if the penis is too small, do not buy it.
Perfect, excellent packaging
Works. Very high quality product. Easy to use. Be sure to tighten at the waist! A nice addition to the play. Discreet delivery! This is really important to me.
Something different this time... The product satisfied me... ;-). I can't find anything wrong with it. Looks stable, has sufficient power, and the individual adjustment options for tightening are also very versatile. Remote control is a big plus!! . This machine is designed in such a way that other cups can also be used. Perfect! The battery was not fully charged during the "test," but playing for half an hour was no problem. Definitely: it's not just built for one-time use, and... I have to admit... I'm already looking forward to the next session...
Good quality fast delivery, better than expected.
Perfect, I've tried many but this one beats them all 😊
great but for a smaller penis
it works perfectly
Crazy fast delivery item definitely quality made and i definitely recommend it amazing best toy i’ve ever bought by far and i’ve spent big dollars in the past and nothing compares to this 10 out of 10
It was neatly packaged in a box and in an unopened state. It has a cleanliness comparable to that of Japanese stores, or even better. It's really great. When you actually use it, everything is very good except for the cleanup, which can be quite a hassle. If it splashes, you have to clean the machine as well, so a skin cover is a must.
Good
The best masturbation stimulator for complete free satisfaction. The hands are either free or not free to do other things.
It's a perfect match with VR; the brain is completely deceived. The difficult part is probably the spare parts issue for the holes; the construction is more sophisticated than I expected, but are regular holes or something similar useful as substitutes? That would change the evaluation, I suppose.
The best I've ever bought! --Pros= -Fast speed and cool features -Practical, just put it around your stomach and use Wireless controllers help you not to lose focus on what you're watching, but the downside is that they don't turn on together; they turn on individually. - Charges quickly, discharges in 2 to 4 cycles. It notifies you when it finishes charging. -You can use other types of "plastics", it's adjustable, you can replace some of the rubber parts with others. Cons: - The rubber that comes with it is tight; if your "member" is wider than the standard size, it will be tight. You can still use it by filling it with lubricant or changing the tip. The price is not too high, I think toys of this type are expensive anyway, but it's worth it! -It can't be used discreetly around others because it's not small and makes a bit of noise. -Not waterproof, cannot use in the shower
The person writing this is an Italian who still likes to masturbate. Having said that, after several attempts with other masturbators of various types, this model is the one that satisfied me the most. The only drawback, even though it has 6 speeds, is that in my opinion it could use even more speed. But that's a matter of taste. The rest is excellent, with great durability and a good fit, and the vibration is also good.
Everything is fine.
Works great with full control
Excellent quality and wow it works
Very nice ........................ jujijjj
Works well good quality, would recommend, very fast shipping
I just started it, it didn't last long, I feel like we're going to be inseparable.
Great product! i recomment everyone! thanks!
Great product! i recomment everyone! thanks!
Works perfect for me and better than a similar model sold on ali. this device has some useful improvements