Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Adult Strom (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://adultstrom.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I think it's good, although I haven't tried it yet.
Very complete: as shown in the photo 👍🏽
Every time i wear this, i am the most beautiful girl in the room. Every man can’t help but break his neck by staring at me.
All right, I recommend
Very sexy and amazingly comfortable. The thong is a but weird. But the outfit in general is very good
Looks very good! Can’t wait to go into the studio to try this outfit on. Obviously not going to post those photos here though! Lol. I’ll be back with updated review in a bit.
I loveeee this set! The stockings are such a nice touch, and the material is actually really nice mesh. Arrived super early too!
As per seller entry
Good price/quality. Fast delivery.
All class
For my sizes: 88-70-94, not tight, it was possible to be smaller, but in order. Looks good.
Cute suit. And arrived on time.
The order arrived in 3 weeks by ukrpost. Set: A noguar, a hoop for which he dresses (I don't know what to call it🤣) And panties. The quality is good especially for that kind of money. The only thing there are no stockings. I did not negotiate with the store since there was no need.
Great product fast shipping
Really well done, good workmanship and dresses very well
The double class of the double double pleased me.
woman is happy🙂
Great suit
Amazing quality thank you
The quality is not very happy, but it is generally normal. the stockings are not included.
Very beautiful and the material is good. The fabric stretches quite so it is easy can be used on anyone
Good design, good quality and arrived fast
The product is as shown in the picture, but the quality is poor. It is also distressed that the stockings are not included, although the picture shows them.
Very poor quality
Great seller
Normal quality, fast delivery, like it